Die nächste Auktion ist für Januar 2025 geplant.
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Got A Question? Contact Us
We try to answer any question you might have as soon as possible.
More Information
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Address
andré GmbH Bösdorfer Ring 11 04249 Leipzig -
Email
contact@7-bids.com -
Phone
0341 92788272
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Frequently Asked Questions
If the FAQ's did not answer your questions, please feel free to use the "Contact" page. In urgent cases you may also chat with us via the consign chat window.
Why I receive no activation code when I try to register my user account?
Things you can try: (1) Have a look into your spam folder (junk mail), (2) check the correct spelling of your email address or (3) request the activation code again.
Do you accept credit cards?
Yes, we accept all major cards. After you placed the order and choosed credit card as payment method, we will send the payment link to your email address. Please note that there is an additional 2,9% transaction fee when using a credit card.
Do you offer local pickup?
Sure, just click on the pickup button in the user dashboard section. We will confirm the date separately. If you buy as a guest, please use the contact form to let us know the date.
Will you buy my items or take consignments?
We buy and sell goods on commission or arrange buyer contacts. If you have suitable objects just send us photos via the consign chat window on the start page or complete the form.
Why I have difficulties to view 7-BIDS.COM especially on mobile devices?
If you have problems to view 7-BIDS.COM correctly, please check your browser settings or clear your browser cache.
Please note that the website was developed for desktop devices and performs best on the latest version of Google Chrome or Microsoft Edge.
Will you mail my order?
Yes, we ship most orders using DHL. If you need shipping of larger or heavy items, express shipping or adequately insurance please contact us and we will be glad to assist you.
I am looking for a specific art object. Can you assist me?
We gladly help you to find it. Please visit the "Private Sales" page and complete the form.
Where can I find my customer ID in case 7-BIDS asked me?
After you log in, hover over the left part and select "Profile".
Within your "Profile", the customer ID appear under the profile photo.